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People Manager - Workshop


Better Business for Better People

The success of any tourism and hospitality business truly boils down to having great people making customers happy. That means your people manager skills need to be excellent and that is the aim of this workshop. This workshop will be delivered by Malcolm Gallagher.

Highlights include:

  • What employees really want

  • How to motivate them

  • How to hire and when to fire

  • Managing the millennials - your likely core workforce

  • Managing casual or agency staff

  • Delivering criticism the right way

  • Handling problem people

  • Cross training for motivation

Top 3 Benefits of Attending:

  • What Employees really want...

  • How to motivate them...

  • Handling problem people...

This workshop has been created for anyone with the responsibility of hiring and building a vibrant customer-focused workforce in any tourism or hospitality industry.

Click Here for Further Information & To Register

If you have any special requirements, please contact or 01785 827600

PLEASE NOTE that Lunch will NOT be included in this workshop.
There are other workshops relating to this event which are: Team Leaders Workshop and Leaders Workshop.

Date: Wednesday 17th January 2018
Time: 1:30pm - 4:30pm
Venue: Foxlowe Arts Centre, Market Place, Stockwell Street, Leek ST13 6AD