Show mobile menu
Show search control
Show search control
Search Site

Apply for Benefit

Claiming Universal Credit

If you are of working age, have less than 3 children, and are not in temporary accommodation, you will need to claim Universal Credit from the Department for Work and Pensions (DWP).

Claiming Council Tax Reduction

If you are applying for Universal Credit you may also be able to apply for Council Tax Reduction - this application must be made through Staffordshire Moorlands District Council.

Claiming Housing Benefit

If you do not meet the criteria for claiming Universal Credit you may be able to claim Housing Benefit from Staffordshire Moorlands District Council.

To apply for housing benefit you will need to create or log in to a Staffs Moorlands online account.

If you don't have one already, click the button below and register. If you already have an account with us you can also log in here.

PLEASE NOTE - You will need an e-mail address to set up an account. Once you have submitted your application, we will contact you electronically if we need further information and to tell you the outcome of your claim.

Need help?

If you do not have an e-mail address, or need any advice on how to complete the form, please contact us by clicking on the button below. 

If you are a support worker, or need to complete a form on behalf of someone else, please contact us so that we can send you a direct link. Please do not complete the form within your own online account for someone else.

You can also contact Citizens Advice for help with the form. They will be able to offer you an appointment at one of their offices in LeekCheadle or Biddulph.

Once you're registered

  • go to 'Submit a request' and select the 'Claim Benefit' form
  • it should take between 15 and 20 minutes to complete
  • you will need to have your personal and income details ready
  • you can upload scanned / saved evidence of your address, income and other benefits or do this later

Tracking the progress of your claim

When you have submitted your application through your online account, you will be able to track it from start to finish. We will contact you (usually via email), if we need any further information, and to let you know the progress of your claim.

Providing Evidence

When applying for housing benefit you may need to provide evidence to support the application.

The fastest and most effective way to add evidence to your claim is to upload it to the form. You can add it at the time of completing the form OR save the form and return to it to add the evidence needed before submitting. If you save the form make sure you take note of your reference number so you can return to the saved version.

 View our guide to getting and adding evidence to support your application. [2MB]

What happens next

Once you submit your form, we will send you an email confirmation. It's really important that you get all the information we've requested to us as soon as possible, otherwise your claim could be delayed. If we have everything we need, your claim should be processed within 21 working days.

If you are applying for Universal Credit you need to complete the online application and follow instructions provided by DWP.

Need help?

If you need help with the calculator, and would like someone to go through this with you, contact Citizens Advice.

They will be able to offer you an appointment at one of their offices in LeekCheadle or Biddulph.

What you'll get

You can find out how much you might get by using our benefits calculator.

Read more about how we pay benefit