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At peak times we experience high volumes of calls. However, many services are now available online so you don't need to queue - just use the search box to find what you're looking for. You can also go direct to the services area using the below contact info. If you still need to ring us we would advise calling between 10am - 12 noon and 2pm - 4pm to avoid our busier periods.

For general enquiries not related to the service areas below please use the Customer Service contact.

Our receptions are open during the following times

Moorlands House, Leek - 8.45am - 5.15pm Monday - Thursday and 8.45am - 4.45pm on Friday

Biddulph Town Hall - 9.00am - 5.00pm Monday - Friday

Cheadle - 9.00am - 12.30pm & 1.00pm - 5.00pm on Monday, Wednesday and Friday