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Customer Service Advisor

Customer Services Advisor

Salary: AG2 - £23,500-£25,119 per annum

Full time - 37 hours per week - between 9am-5pm - Monday to Friday.

Part time hours are also available.

Contract- Permanent

Locations: Leek & Buxton

An exciting opportunity to come and work for the Customer Services Team within the Alliance of High Peak Borough Council and Staffordshire Moorlands District Council,

As a Customer Service Advisor you will be the first point of contact for customers across the High Peak and Staffordshire Moorlands by dealing with a wide range of customer enquires for all Council services via a variety of access channels (contact centre, face to face, email and correspondence).

The successful candidate will have call centre experience along with experience of delivering high quality customer service to internal and external customers with excellent communication skills and good IT experience of Microsoft packages.

For an informal discussion regarding this job please contact: Karen Lomas (Head of Customer Services) - karen.lomas@highpeak.gov.uk

Job Description [133KB]

Personal Specification [130KB]