Licensing Support Officer

The Strategic Alliance between High Peak Borough Council and Staffordshire Moorlands District Council has been in place for more than a decade. The Councils share a workforce delivering services to two distinct areas with their own corporate plans, priorities and financial reporting. The sheer variety of work is a factor that's often mentioned as a big plus by our staff in terms of professional development. While we've achieved a lot there's still much to do so it's the perfect time to be joining us.

Licensing Support Officer

Work Base: Leek and Buxton

Full time (37 hours per week)

Permanent position

£26,835- £28,624 per annum

An exciting opportunity has arisen in the Council's Environmental Health Team for an enthusiastic individual to support a busy Licensing Team and to get involved in all aspects of the service.

As a support officer working across the alliance your focus will need to be on ensuring that the customer is at the heart of what we do by receiving internal and external customer enquiries, prioritising and responding to them in a timely manner.

You will be updating records in a variety of formats, dealing with paperwork and documents, utilising excel and bespoke software systems in relation to Licensing. We are looking for someone who will take the initiative, tackling issues head on with determination to find solutions, but be sensitive to the policies and procedures of the local authority.

To be successful in the role you will be organised, have a keen eye for detail be motivated and a team player supporting the other members of the team to ensure efficient delivery of the service. You need to be happy communicating with all types of customers both in person and over the telephone and digitally.

For an informal discussion regarding this job please contact:

Alicia Patterson, Head of Environmental Health & Licensing -alicia.patterson@staffsmoorlands.gov.uk

Closing date: Midday Thursday 27^th March 2025

Interviews to be held: 8^th April 2025