Flooding - who to contact
Reports of flooding on highways or road gullies are dealt with by ourselves and the county council
Reporting flooding
If lives are in danger or there is a risk of injury, contact the emergency services (fire and rescue) as soon as possible by dialling 999.
Otherwise, the following services should be contacted:
Environment Agency
If your property is under threat from flooding from main rivers, then you are advised to contact the Environment Agency's Floodline on 0345 988 1188.
The Environment Agency will be able to offer you advice or assistance on how best to reduce the damage caused by flooding.
Staffordshire County Council
You should contact county council where you or your property is under threat from flooding from smaller ordinary watercourses, from surface water or from groundwater.
Sewer or water main flooding
Where the flooding you are experiencing is caused by a burst water main or from sewers, please contact the utility company for your area:
- report a leak to Severn Trent Water
- report a leak to United Utilities
- report an issue to Western Power
Flood Warnings
If you're worried about your property sign up to get flood warnings from the Environment Agency
You can also get regular Flood Warning updates by calling the Environment Agency's Floodline Warnings Direct on 0345 988 1188.
Other help
National Flood Forum Advice is Charity and a go to source of independent advice and support.
What should I do? - National Flood Forum
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